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Type: Posts; User: anastasiakiwi10@hellokitty.com

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    Sometimes it just tells people they have zero,...

    Sometimes it just tells people they have zero, but usually it fixes itself after a while. I don't have zero, so it's probably just a case of that.
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    Lol, that's confusing! Well I guess since HKO...

    Lol, that's confusing! Well I guess since HKO isn't too popular, people aren't using their LP much, so SanrioTown doesn't see it a big deal that the points aren't adding up right.
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    SanrioTown responded to my email: "Hello, ...

    SanrioTown responded to my email:


    "Hello,


    Thank you for contacting us.


    The issue is currently being fixed and is under investigation.
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    I don't know. I don't keep track of all the...

    I don't know. I don't keep track of all the things I do that give LP or how many I have each day, plus I don't know how long the LP was stuck at or which number it was stuck at.
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    Ah, it went up. ^^ Mine went up too.

    Ah, it went up. ^^


    Mine went up too.
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    Emailed support: Missing LP From Anastasia...

    Emailed support:


    Missing LP
    From Anastasia
    To Help from Sanriotown
    Date Mar 10, 2014 7:13 PM
    It seems my Loyalty Points haven't been updating recently. It's been that way for at least a...
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    I wouldn't expect them to put it on there. ...

    I wouldn't expect them to put it on there.


    Hm... I think it's more likely some sort of issue with Sanrio Town or HKO, but Kittynator's suggestion sounds possible.
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    Yup, still don't have them. :/

    Yup, still don't have them. :/
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    Hm... now that I check, I don't think I've been...

    Hm... now that I check, I don't think I've been getting any LP recently either. :/ I hope they fix it...
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    Well sometimes they take a while to update, but...

    Well sometimes they take a while to update, but if it's been taking too long, emailing support is also an option.
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    http://www.sanriotown.com/main/loyalty/about_loyal...

    http://www.sanriotown.com/main/loyalty/about_loyalty_us.htm
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