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  1. #41

    Deactivation

    My email has been deactivated due to inactivity. However, I do check my email several times a week. I do not understand why my account has been deactivated without Sanriotown not sending out a notification. I am worried that my personal emails that I've kept in a file for years is not gone and I cannot retrieve. PLEASE HELP!

  2. #42
    @snobunny your emails should still be there. It's just a technical issue since we're all having the same problem. Just a bug they need to fix, all we can do is wait for now..

  3. #43

    Deactivation

    OMG Thank you. I am so worried that I didn't have the opportunity to send my old files to another account. I pray Sanrio fixes the errors and I can open my email.


    Quote Originally Posted by eekkitsannie@hellokitty.com View Post
    @snobunny your emails should still be there. It's just a technical issue since we're all having the same problem. Just a bug they need to fix, all we can do is wait for now..

  4. #44

    sign on not working

    I have tried to sign on for two days now. The error message says I was deactivated due to inactivity and to accept terms of service and I still can not sign in. I sign in almost every day. Is there a fix?

  5. #45
    I hope they hurry up and fix this, not been able really log on for 2 days now, same deactivation loop even though I check emails every day.

  6. #46
    I'm having the same problem

  7. #47
    I have the same issue!

  8. #48
    ME TOO! This started yesterday and is still not fixed!

  9. #49
    I can not check my email in here. Please fix it @hellokitty.com

  10. #50
    I have the same issue!

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