Rosie

[rosiehirst@hellokitty.com]

I am not being allowed to access my email account.
I am told this is because I haven't used the account for 30 days. This is incorrect, the longest time is just 4 days.
I have made numerous attempts to re register but keep getting error messages. The captcha is correct when I do it and I tick the box to say I have read the terms and conditions. I have used this email address for over 10 years. I would appreciate an explanation.

[flyingmouse@hellokitty.com]

There are about 12783164 other threads on this topic already. Someone posted one where they say they talked to a company representative and they're working on it. So far, for no apparent reason I can find, there has been no official announcement of this fact. Which is utterly ridiculous and needs to be fixed ASAP. Because they're not telling us what they're doing.

http://forum.sanriotown.com/showthre...ing-on-the-web

That's the link to the topic where someone said they had information about it.