Sanrio Town HERE, too. (No, I WON'T repeat WON'T enter or visit that darned Fa"k"ebook!!!)

First question:

Where are my nearly 110000 Loyalty Points?

(Sanrio's contact addresses are useless, I get no answer.)

& while we're at it:

Second question:

Contacts - the section is empty still: When will mine reappear?