...having a sticky thread about what to do when you have issues logging into your SanrioTown account which actually tells you what to do when you have issues logging into your SanrioTown account?

I can't email you when I can't log into my email account.
I won't contact a Twitter account that's been dead since 2011.
Your contact link doesn't work.
I've seen people mention facebook but that's technically illegal in most civilised countries.

Any ACTUAL solution available? Or do we just spam "hey your <CENSORED> is broken please fix" in every reachable channel until someone realises there's a problem?