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  1. 05-22-2012 07:35 PM #1
    misspsy@mymelody.com
    misspsy@mymelody.com is offline
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    Unhappy Cannot Connect to Server?

    I downloaded, installed, patched, created an account. I open up the game and enter my login info, the box labeled "connecting to server" pops up, and that's where my life ends. It just sits there thinking. I can't even hit cancel on the connect to server box. I have to close the whole thing to make it stop. It also says my latency is low which makes no sense. My internet connection is great.
    Help?
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  2. 05-22-2012 08:45 PM #2
    Ana-chan
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    Sometimes that happens to me as well. You just need to wait a day or two, and the problem is usually solved. However, I once had that problem for a week. You just need to wait and if it doesn't fix itself within a week, you may want to email HKO for help. Also, one website I went on suggests it could be because of game maintenance at times.
    Hello! On Hello Kitty Online, I'm AnastasiaKiwi10 on the US/Canada server Magical and Ichigogo on the International server Wonderful. I play often, and I hope to see you around! ^^
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  3. 05-22-2012 10:56 PM #3
    The Kittynator
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    There hasn't been game maintenance for some time. Which site said this?
    Note 1: DO NOT COPY my user name/account for yours. Impersonating other users is strictly forbidden.

    Note 2: Any beta content I post or mention, cannot be copied for yourself or others. Don't impersonate or ask for beta players. Yes, I'm a former beta player.

    Note 3: I'm busy with non HKO things, but my home page will help you out with the game. Feel free to contact me if you have questions or /w Kittynator in HKO. I use Kittynator on both servers.

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  4. 05-23-2012 06:56 PM #4
    Ana-chan
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    Quote Originally Posted by kittynator@hellokitty.com View Post
    There hasn't been game maintenance for some time. Which site said this?
    I don't remember. But a few people have suggested this reason before when I have trouble logging in. And waiting a few days has always solved the problem.
    Hello! On Hello Kitty Online, I'm AnastasiaKiwi10 on the US/Canada server Magical and Ichigogo on the International server Wonderful. I play often, and I hope to see you around! ^^
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  5. 05-24-2012 10:15 PM #5
    Nikki
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    Unhappy I can't get in D:

    Hi guys,Pandy here. I need help. I just got back so I haven't had time to read all posts & see if someone else had posted on this but I need to know how to get in game. I have been in before but the last couple of days all it says is "connecting to server" It has been there for almost 30 mins and I can't get in. Help!
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  6. 05-24-2012 10:25 PM #6
    Nikki
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    I would edit but it took to long to load. I have it working now but I have a different problem. When I go to HKO PROFILE button it says that I haven't downloaded game WHICH I HAVE. I even dowload it again and it still says I haven't!
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  7. 05-25-2012 03:02 AM #7
    The Kittynator
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    Quote Originally Posted by paytonpanda@hellokitty.com View Post
    I would edit but it took to long to load. I have it working now but I have a different problem. When I go to HKO PROFILE button it says that I haven't downloaded game WHICH I HAVE. I even dowload it again and it still says I haven't!
    HKO Profile works if you have an existing char in game.
    Note 1: DO NOT COPY my user name/account for yours. Impersonating other users is strictly forbidden.

    Note 2: Any beta content I post or mention, cannot be copied for yourself or others. Don't impersonate or ask for beta players. Yes, I'm a former beta player.

    Note 3: I'm busy with non HKO things, but my home page will help you out with the game. Feel free to contact me if you have questions or /w Kittynator in HKO. I use Kittynator on both servers.

    Note 4: Be nice to me and others.
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  8. 05-25-2012 09:31 AM #8
    littleunico@hellokitty.com
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    Need Help

    I am unable to get into the game.I get connecting to server but it does not go beyond that. I get that message from both servers. What do I do. Please let me know as soon as possible.



    Thanks
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  9. 05-25-2012 09:51 AM #9
    LadyLyka
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    Quote Originally Posted by littleunico@hellokitty.com View Post
    I am unable to get into the game.I get connecting to server but it does not go beyond that. I get that message from both servers. What do I do. Please let me know as soon as possible.

    Thanks
    The issue has been fixed. Please try again.

    If the problem still persists, please contact help@hellokittyonline.com.
    Reminder to all: Please do not post just for the sake of posting or just for making your number of posts high. Make your posts count.
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  10. 05-25-2012 09:10 PM #10
    oldliz@hellokitty.com
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    Have any of you guys got back in? I am still not able to login. Keeps searching for servers. Where or what website can I find the server status?
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