+ Reply to Thread
Page 4 of 4 FirstFirst ... 2 3 4
Results 31 to 39 of 39
  1. #31
    Super Hello Kitty Fan cutievee123@mymelody.com's Avatar
    Join Date
    Dec 2011
    Posts
    871
    The issue with the Sanrio Loyalty Points is already fixed. The system is still under investigation. If your current points do not match your computations, please send a detailed report to support@hellokitty.com and the team will individually look into each case.
    Reminder to all: Please do not post just for the sake of posting or just for making your number of posts high. Make your posts count.

  2. #32

    Yours moved, too - that's nice,

    Quote Originally Posted by anastasiakiwi10@hellokitty.com View Post
    Ah, it went up. ^^


    Mine went up too.
    ~~~~~~~~~~~~~~~~~~~~~~~

    but do they reach the correct height yet? Mine (0055185 today) don't. Let's see how long the necessary inspection, which is under way right now, will take...

  3. #33
    Senior Member anastasiakiwi10@hellokitty.com's Avatar
    Join Date
    Feb 2012
    Location
    In my imagination
    Posts
    1,279
    Quote Originally Posted by teim_iss_mannih@hellokitty.com View Post
    but do they reach the correct height yet?


    I don't know. I don't keep track of all the things I do that give LP or how many I have each day, plus I don't know how long the LP was stuck at or which number it was stuck at.
    Hello! On Hello Kitty Online, I'm AnastasiaKiwi10 on the US/Canada server Magical and Ichigogo on the International server Wonderful. I play often, and I hope to see you around! ^^

  4. #34
    Senior Member anastasiakiwi10@hellokitty.com's Avatar
    Join Date
    Feb 2012
    Location
    In my imagination
    Posts
    1,279
    SanrioTown responded to my email:


    "Hello,


    Thank you for contacting us.


    The issue is currently being fixed and is under investigation.



    It would be of great help if you send us the following info.
    1. Username / SanrioTown email
    2. Dates and Times Logged in (since the issue)
    3. Number of Posts in blog (since the issue)
    4. Current SLP
    5. SLP before the issue


    Sincerely,
    The Hello Kitty Online Team"


    So I suggest anyone who's missing LP send that info to support@hellokitty.com so that they can try to get your points straight.
    Hello! On Hello Kitty Online, I'm AnastasiaKiwi10 on the US/Canada server Magical and Ichigogo on the International server Wonderful. I play often, and I hope to see you around! ^^

  5. #35

    Maybe I can help

    Quote Originally Posted by anastasiakiwi10@hellokitty.com View Post
    I don't know. I don't keep track of all the things I do that give LP or how many I have each day, plus I don't know how long the LP was stuck at or which number it was stuck at.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~

    Maybe I can help you calculate your loyalty points (you may quote me!)

    I had
    0054185 Loyalty Points Jan 06, 2014 (earlier there were the holidays & this season I took a few days off)
    0054465 Loyalty Points Jan 13, 2014 - logged in 7 days that week
    0054705 Loyalty Points Jan 20, 2014 - logged in 7 days that week, too, so I'd have 40 more: 0054745
    0054825 Loyalty Points Jan 27, 2014 - logged in 7 days that week, too, so I'd have: 0055025
    0054825 Loyalty Points Feb 03, 2014 - logged in 7 days that week, too, so I'd have: 0055305
    0054825 Loyalty Points Feb 10, 2014 - logged in 7 days that week, too, so I'd have: 0055585
    0054825 Loyalty Points Feb 17, 2014 - logged in 7 days that week, too, so I'd have: 0055865
    0054825 Loyalty Points Feb 24, 2014 - logged in 7 days that week, too, so I'd have: 0056145
    0054825 Loyalty Points Mar 03, 2014 - logged in 7 days that week, too, so I'd have: 0056425
    0054825 Loyalty Points Mar 10, 2014 - logged in 7 days that week, too, so I'd have: 0056705

    As you can see, the "issue" began after Jan 19, 2014

    Wed, Mar 12, 2014 - my loyalty points: 0055145
    logged in Mon, Tue, Thu, Fri, too

    I posted here:
    01-27-2014 03:57 PM
    01-27-2014 05:59 PM
    02-03-2014 01:48 PM
    02-10-2014 08:18 AM
    02-17-2014 10:05 AM
    02-18-2014 09:36 AM
    02-19-2014 04:39 PM
    02-20-2014 10:25 AM
    02-21-2014 08:12 PM
    02-22-2014 05:45 PM
    02-23-2014 05:55 PM
    02-24-2014 06:58 PM
    03-03-2014 05:15 PM
    03-10-2014 12:25 PM
    03-12-2014 08:15 PM
    03-13-2014 04:34 PM

    http://www.sanriotown.com/main/loyal...loyalty_us.htm says
    Posting a message (First few posts of week) 25
    175 per week
    Each time you post a message in the forums, you get 25 points- make sure to post once every day!

    so 16 times 25 equals 400 additional loyalty points to those above mentioned: more than 0057265

    Today is Sat, Mar 15, 2014 - my loyalty points: 0055265

    So, dear Ana-chan, you can see what you may be missing. I don't think they take their business serious enough, making mistakes & then compensate only those people who kept tracks at least once a week, do you?

  6. #36
    Senior Member anastasiakiwi10@hellokitty.com's Avatar
    Join Date
    Feb 2012
    Location
    In my imagination
    Posts
    1,279
    Quote Originally Posted by teim_iss_mannih@hellokitty.com View Post
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~

    Maybe I can help you calculate your loyalty points (you may quote me!)

    I had
    0054185 Loyalty Points Jan 06, 2014 (earlier there were the holidays & this season I took a few days off)
    0054465 Loyalty Points Jan 13, 2014 - logged in 7 days that week
    0054705 Loyalty Points Jan 20, 2014 - logged in 7 days that week, too, so I'd have 40 more: 0054745
    0054825 Loyalty Points Jan 27, 2014 - logged in 7 days that week, too, so I'd have: 0055025
    0054825 Loyalty Points Feb 03, 2014 - logged in 7 days that week, too, so I'd have: 0055305
    0054825 Loyalty Points Feb 10, 2014 - logged in 7 days that week, too, so I'd have: 0055585
    0054825 Loyalty Points Feb 17, 2014 - logged in 7 days that week, too, so I'd have: 0055865
    0054825 Loyalty Points Feb 24, 2014 - logged in 7 days that week, too, so I'd have: 0056145
    0054825 Loyalty Points Mar 03, 2014 - logged in 7 days that week, too, so I'd have: 0056425
    0054825 Loyalty Points Mar 10, 2014 - logged in 7 days that week, too, so I'd have: 0056705

    As you can see, the "issue" began after Jan 19, 2014

    Wed, Mar 12, 2014 - my loyalty points: 0055145
    logged in Mon, Tue, Thu, Fri, too

    I posted here:
    01-27-2014 03:57 PM
    01-27-2014 05:59 PM
    02-03-2014 01:48 PM
    02-10-2014 08:18 AM
    02-17-2014 10:05 AM
    02-18-2014 09:36 AM
    02-19-2014 04:39 PM
    02-20-2014 10:25 AM
    02-21-2014 08:12 PM
    02-22-2014 05:45 PM
    02-23-2014 05:55 PM
    02-24-2014 06:58 PM
    03-03-2014 05:15 PM
    03-10-2014 12:25 PM
    03-12-2014 08:15 PM
    03-13-2014 04:34 PM

    http://www.sanriotown.com/main/loyal...loyalty_us.htm says
    Posting a message (First few posts of week) 25
    175 per week
    Each time you post a message in the forums, you get 25 points- make sure to post once every day!

    so 16 times 25 equals 400 additional loyalty points to those above mentioned: more than 0057265

    Today is Sat, Mar 15, 2014 - my loyalty points: 0055265

    So, dear Ana-chan, you can see what you may be missing. I don't think they take their business serious enough, making mistakes & then compensate only those people who kept tracks at least once a week, do you?

    Lol, that's confusing! Well I guess since HKO isn't too popular, people aren't using their LP much, so SanrioTown doesn't see it a big deal that the points aren't adding up right.
    Hello! On Hello Kitty Online, I'm AnastasiaKiwi10 on the US/Canada server Magical and Ichigogo on the International server Wonderful. I play often, and I hope to see you around! ^^

  7. #37

    Angry Where are all my loyalty points?

    At log-in yesterday I had 0059145 loyalty Points, which is about 2000 less still (remember January 27, 2014?). Well, today they sort of fixed it, finally - so today after five month I now have


    0000000 loyalty Points!


    You got that right:

    Z E R O

  8. #38
    Senior Member anastasiakiwi10@hellokitty.com's Avatar
    Join Date
    Feb 2012
    Location
    In my imagination
    Posts
    1,279
    Sometimes it just tells people they have zero, but usually it fixes itself after a while. I don't have zero, so it's probably just a case of that.
    Hello! On Hello Kitty Online, I'm AnastasiaKiwi10 on the US/Canada server Magical and Ichigogo on the International server Wonderful. I play often, and I hope to see you around! ^^

  9. #39
    It's time to rock with Hello Kitty kittynator@hellokitty.com's Avatar
    Join Date
    Feb 2011
    Location
    South Dakota
    Posts
    1,543
    If the SLPs show up as zero on the site, log into HKO and check the SLPs in the in game item mall.
    Note 1: DO NOT COPY my user name/account for yours. Impersonating other users is strictly forbidden.

    Note 2: Any beta content I post or mention, cannot be copied for yourself or others. Don't impersonate or ask for beta players. Yes, I'm a former beta player.

    Note 3: I'm busy with non HKO things, but my home page will help you out with the game. Feel free to contact me if you have questions or /w Kittynator in HKO. I use Kittynator on both servers.

    Note 4: Be nice to me and others.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts