House is gone.

[Lushrocker ~★]

I had the royal hello kitty castle house (Bought in the item mall)
done by 50%
I log on to play the minigame, and get the rest of the house built...and the house has dissappeared.
It has literally vanished. I have the option to "demolish house" So it's obviously still there is some way but I can't click it or do anything. It's gone.

What do I do, how do I get it back, why did this happen, etc?
I paid real money for that house and took a long time working on it.....

[Ana-chan]

Maybe it's a glitch? You'd better report it. Try sending a screenshot of your farm to help@hellokittyonline.com, showing the missing house and the demolish house button.

[Lushrocker ~★]

Thanks! I figure I would send them a help letter but I usually check here first just in case. >.<

[Ana-chan]

Thanks! I figure I would send them a help letter but I usually check here first just in case. >.<

You're welcome. ^^ I hope you get your house back.

[Lushrocker ~★]

Thank you. I sent the message but I didn't get a confirmation letter that it sent....which you usually do....I guess I just have to wait and hope?

[Ana-chan]

Thank you. I sent the message but I didn't get a confirmation letter that it sent....which you usually do....I guess I just have to wait and hope?

*nods and crosses fingers*

[HeadPhonz]

I had the same thing happen to me today. I just sent an email to help, but did they ever get back to you?

Edit:
I got an automated message from help in my email. After about 2hrs away from my computer I logged back in and my construction/future house is back. I don't know if it'll work for you, but maybe just try to wait it out? I did log on/off several times with no success before leaving my comp to get some stuff done. So, maybe it'll show up for you eventually/randomly? ^^;