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  1. #1
    Passion for Pink babypinkrose@hellokitty.com.my's Avatar
    Join Date
    Mar 2011
    Location
    Kawaii Club ◠‿◠
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    28

    Unhappy Unable to access Sanrio Town e-mail account‏

    I have not been able to check my Sanrio Town mail for 2 weeks or more. I've tried using different internet browsers such as IE, Firefox and Chrome but I still can't access it. For IE, when i click the Check Mail link it shows Internet Explorer cannot display the webpage. For Firefox, it shows The connection has timed out (The server at mail.sanriotown.com is taking too long to respond). As for Google Chrome, Google Chrome could not connect to mail.sanriotown.com. I've tried deleting my browser history and disabling my firewall and antivirus setting but it still doesn't work. Please help. Thank you.

  2. #2
    The SanrioTown Guy chaosvirus@hellokitty.com's Avatar
    Join Date
    Aug 2010
    Posts
    784
    Hello. We're sorry to hear that.

    Please contact any of the following for support:

    http://www.sanriotown.com/main/contact.php
    support@hellokitty.com
    Official Twitter account: @AskSanrioTown

    I hope your problem gets fixed soon.

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